Shipping Policy

At Puredinevv, we aim to provide clear and transparent shipping information so customers understand the estimated delivery process before placing an order.

This Shipping Policy applies to purchases made through https://puredinevv.com.

1. Shipping Destinations

We currently offer shipping within the United States.

Orders outside our supported delivery areas may not be accepted.

2. Shipping Costs

Free Standard Shipping

We offer free standard shipping on orders within the United States.

No minimum purchase amount is required.

Any applicable taxes or additional charges will be disclosed during checkout.

3. Order Processing Time

Orders are processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing includes order verification, preparation, and fulfillment arrangements.

4. Estimated Shipping Transit Time

After an order has been dispatched, the estimated shipping transit time is:

20–30 business days.

Shipping transit time begins after the order has been processed and dispatched.

5. Total Estimated Delivery Time

The estimated total delivery timeframe is:

23–33 business days, including order processing and shipping transit.

These delivery times are estimates rather than guarantees.

Actual delivery may be affected by weather conditions, transportation disruptions, public holidays, address issues, or circumstances beyond our reasonable control.

6. Order Tracking

Once tracking information becomes available, shipment details will be provided through the contact information associated with the order.

Tracking updates may take additional time to appear after dispatch.

7. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

If you discover an error in your shipping address, please contact us as soon as possible.

Address changes cannot be guaranteed once an order has been processed or dispatched.

8. Delayed or Missing Packages

If your package is significantly delayed or appears to be missing, please contact our customer support team.

We will review the situation and work toward an appropriate resolution in accordance with applicable consumer protection laws.

9. Damaged or Incorrect Deliveries

If your order arrives damaged or contains an incorrect product, please contact us and provide your order number and relevant photographs, where available.

We will review the issue and provide an appropriate remedy.

10. Contact Information

Store Name: Puredinevv

Legal Business Name: Celestial Horizon Technology Supply Inc.

Business Address:

527 Lake St
Hazlehurst, MS 39083
United States

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time

Website: https://puredinevv.com