Contact Us

Contact Us

Thank you for visiting Puredinevv.

We welcome your questions, feedback, and requests for assistance.

Whether you need information about a product, an existing order, shipping, returns, or refunds, please contact us using the details below.

Customer Service

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours:

Monday–Friday
8:00 AM–5:00 PM Eastern Time

Customer support is available during regular business hours, excluding applicable public holidays.

When contacting us about an existing order, please include your order number and a brief description of your request.

Business Information

Store Name: Puredinevv

Legal Business Name: Celestial Horizon Technology Supply Inc.

Business Address:

527 Lake St
Hazlehurst, MS 39083
United States

Official Website: https://puredinevv.com

Order Assistance

For order-related inquiries, please provide:

  • Your order number.

  • The email address used at checkout.

  • A description of your question or concern.

  • Relevant photographs, if reporting a damaged or incorrect item.

Returns and Refunds

If you wish to request a return or refund, please contact our support team before sending any products back.

Once your request has been reviewed, we will provide the applicable return instructions and designated return address.

Please do not send returned merchandise to our business address unless our customer support team specifically instructs you to do so.

We look forward to assisting you.